Your Find Faith Therapy subscription is separate from the fee for counseling you independently provide. Before sending a fee quote, make it clear what the person would pay for, who would receive the payment, and which terms still need agreement. A software plan or payment processor's name should not have to explain the charge for you.
This checklist is for an independent Christian counselor writing one appointment-cost explanation. For comparing counseling costs or choosing software, use the existing counseling-cost and budget guide and Growth, Premier Individual and Premier Practice checklist.
Separate the appointment from your business tools
The counseling charge concerns the service you or your practice offers under its own terms. Name the business providing and billing for that service, the appointment being discussed, and the person responsible for paying. Do not assume that a practice-paid software subscription or a relative's contribution answers those questions.
Your Find Faith Therapy plan pays for the directory or practice-software features described in your plan. A practice may pay for counselor subscriptions, counselors may pay individually, or the funding may be mixed. That internal arrangement does not automatically make the counselee responsible for a software subscription.
Payment processing is a third category. Find Faith Therapy's current pricing page treats processing costs separately from its subscriptions; Stripe publishes its own pricing. Check the terms that actually apply to your payment account instead of copying a generic rate into a quote. Do not assume that a processor's cost is automatically an additional amount owed by the person booking.
Complete this five-line fee quote
Keep this in a business note you control. Use appointment and payment details, without adding a private counseling history.
- Service and business: What appointment or service is the quote for, and which counselor or practice provides and bills for it?
- Amount and payer: What amount would this person owe, in what currency? Identify any separate charge and its purpose before asking them to pay.
- Timing: When would payment be due? If a date, place or appointment time is still unconfirmed, say so.
- Change terms: Where can the person read the cancellation, rescheduling and refund terms that would apply? Do not substitute your software subscription's cancellation rules.
- Question still open: What must you confirm before the quote or appointment can be accepted? Record the answer and date when you receive it.
Read the five lines from the recipient's perspective. They should be able to tell what they are being asked to pay for without knowing which software you bought.
A fictional example: a question about two charges
This example is invented, not a real counselor, client, fee or transaction.
A counselor quotes USD 80 for one 50-minute appointment. The person asks, "Would I also have to pay for your monthly software plan?" The counselor's practice pays its own software subscription. In this example, no separate client charge has been proposed, and the appointment time is not yet agreed.
The useful explanation is: "The quoted USD 80 is for one 50-minute counseling appointment with our practice. Our software subscription is a separate practice expense. I have not added a software subscription charge to your quote. We still need to agree on a time. Before any payment, I will send the payment due date and the cancellation, rescheduling and refund terms that apply."
The explanation names the service, identifies the separate expense, and leaves an unconfirmed appointment unconfirmed. The fictional amount is not a suggested rate or a claim about what counselors usually charge.
Send a short explanation you can stand behind
Adapt this wording only to match your actual arrangement:
"The amount I quoted is for [service] provided and billed by [business]. [Person or agreed payer] would pay [amount and currency] by [due date]. Our Find Faith Therapy subscription is a separate business expense. Any other charge would be identified in the quote before payment. Please read [your actual terms or policy link]. We still need to confirm [one open detail]."
If a payment request later looks different from the quote, clarify the amount, business and terms before asking the person to proceed. A payment link or directory inquiry alone does not settle an appointment's details. Keep the explanation focused on the billing question; there is no need to request a diagnosis, private history or counseling records.
Check the quote when something changes
Revisit the wording when your service fee, billing business, payment timing or policies change. Keep your public description consistent with what you are prepared to offer. If the question is about which software plan you need, check Plans and Pricing and your accepted account terms separately. New-customer offers should not be applied automatically to an existing subscription.
Find Faith Therapy provides a directory and practice-management software. Independent counselors provide counseling, set their service fees and remain responsible for their services. Profile claims are counselor-supplied and self-attested; a listing or subscription is not independent verification, endorsement or a guarantee of fit or outcomes.
Prepared with AI assistance and reviewed for general platform and billing communication. This article does not provide counseling or set your service terms.