How Find Faith Therapy handles information

Last updated June 2, 2026. This policy explains how the marketplace handles information for users, counselors, organizations, group practices, and administrators.

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What We Collect

Account, profile, application, billing, and contact details for counselors and administrators.
Guided search, intro request, prep worksheet, guided reflection, lead feedback, and privacy request information you choose to submit.
Organization partner, group practice, campaign attribution, page event, and operational analytics needed to run the marketplace.
Security, consent, audit, rate-limit, and retention records used to protect the service and honor privacy requests.

How We Use Information

Match users with approved counselors who may fit state, issue, faith, format, and practical preferences.
Send intro requests, handoff notes, organization partner follow-ups, counselor marketplace reports, and operational service messages.
Review counselor applications, verify marketplace eligibility, manage paid counselor subscriptions, and prevent misuse.
Improve privacy, safety, conversion, supply, and referral operations without selling personal information.

When We Share Information

With the counselor or practice a user selects when an intro request, prep note, or reflection share is explicitly submitted.
With infrastructure, email, payment, analytics, database, and security vendors that help operate the service.
With authorized administrators who need access for support, safety, compliance, billing, or privacy request workflows.
When required by law, to protect safety, or to investigate security, abuse, fraud, or platform misuse.

Boundaries

Find Faith Therapy is not a counseling service. We help you find licensed Christian counselors and faith-aware mental-health professionals, then prepare for your first conversation.
Find Faith Therapy is not an emergency, crisis, telehealth, insurance, claims, diagnosis, treatment-plan, or therapy-session payment service.
Counselors and practices may have their own professional, privacy, and records obligations outside this marketplace.
If this is an emergency or you may harm yourself or someone else, call emergency services. In the U.S., call or text 988 for crisis support.

Your Choices

You can request an export, correction, opt-out, deletion, or anonymization review from the privacy request page.
Privacy requests are verified by email before action, and verification does not reveal whether an email exists elsewhere in the system.
Some records may be retained when needed for security, audit, consent, billing, legal, or dispute-resolution reasons.